The operating model

Plug-and-play service network

Providers are onboarded inside the Admin Portal and appear instantly to customers. Suspend or remove one and their services disappear from the customer experience automatically.

Vendor Management

Floral, catering, transport & more

Funeral Directors

Assign & monitor the network

Religious Providers

Clergy across every faith

Claims Partners

Insurance, CPF & government

Workflows, journey logic, religious flows, claims flows, marketplace, notifications and the AI Concierge from the full platform vision are all preserved — this is the Phase 1 implementation.